How to Cancel Philo Free Trial?
Canceling your Philo free trial is essential if you don’t want unexpected bills. Philo gives new users a 7-day free trial with access to more than 70 channels, including popular networks. But, if it’s not what you hoped for, cancel before the trial ends to avoid the $28 monthly fee.
First, sign into your Philo account online. Then, click on ‘Profile’ and go to ‘Account Settings.’ You will see ‘Cancel Subscription.’ Click that and follow the directions to cancel. Doing this means you won’t get billed when the trial ends.
Using the Philo app for cancellation is easy too. Just launch the app, hit ‘Settings,’ and tap ‘Profile.’ Go to ‘Account Settings’ and select ‘Cancel Subscription.’ Follow the steps to cancel as guided.
Philo works on many devices such as Amazon Fire TV, Apple TV, and Roku among others. Amazon device users can cancel their free trial via their Amazon account. Simply go to ‘Subscriptions’ and manage your Philo subscription there. Make sure to confirm the cancellation to stop future bills.
If you have trouble or need a refund, get in touch with Philo’s customer service. They can handle billing issues or technical problems. This way, you can cancel your Philo trial smoothly and avoid further trouble.
To stop future auto-renewals, turn off auto-renewal in your Philo account settings. Watch your account for unexpected bills. If any show up, contact Philo support quickly to sort it out.
You can also cancel your Philo trial by calling Philo support or sending them an email. These options offer more help if you find the usual cancellation method tricky. Knowing how to cancel your Philo free trial is key to managing your subscriptions and steering clear of unwanted fees.
Philo’s Free Trial Period
The Philo free trial lasts for a week and lets users access lots of content on all devices. This time lets you check out everything Philo offers for free. It’s a chance to see all the features and decide if Philo is worth it, especially if there are any issues.
Duration and Benefits of the Free Trial
The trial is a week long, perfect for seeing if Philo is right for you. You get to watch live TV and on-demand shows without limits. With Philo, you can watch over 60 channels, record shows to the cloud DVR, and stream on several devices at once. This trial helps you figure out if Philo matches your watching habits before you pay $28 a month.
Common Issues Faced During Free Trial
However, some users find problems with the Philo trial. About 40% struggle to use the service on more than one TV. Ads can take up to 20 minutes of a 45-minute show, ruining the fun. Also, canceling the trial can be tricky, causing frustration. Many reports also talk about frequent long ads, making the trial less enjoyable.
Here’s a common breakdown of user reviews:
| Rating | Percentage of Reviews |
|---|---|
| 1 star | 75% |
| 5 stars | 9% |
| 4 stars | 3% |
| 3 stars | 4% |
| 2 stars | 9% |
Knowing about these issues ahead of time can help you enjoy your Philo trial more.
Steps to Cancel Philo Free Trial Online
Cancelling your Philo free trial online is easy. Just follow these steps to do it without trouble. You’ll learn to find the subscription settings, and how to confirm you want to cancel.
Logging into Your Philo Account
To start, log into your Philo account on their official website. You’ll need your registered email and password. This is important to get into your account settings and start the cancellation.
Navigating to Subscription Settings
After you’re logged in, go to the ‘Account’ section in the main menu. There, choose ‘Subscription Settings’ from the options. Here, you’ll find everything you need to cancel Philo online, handle billing, and change other subscription details.
Confirming Your Cancellation
In ‘Subscription Settings,’ look for ‘Cancel my subscription.’ Then, just follow the steps to cancel it. This last action stops future payments and ends your subscription. Customers like Amy Freed and Demetrio Trujillo have said this process is simple and works well.
Cancelling Philo Free Trial via Mobile App
Cancelling your Philo free trial through the mobile app is easy. To avoid being charged later, make sure you cancel it right. Let’s go through the steps to cancel Philo on the app.
Accessing Your Account in the Mobile App
Start by opening the Philo app on your device. Use your login details to sign in. Then, head over to the ‘Account’ tab, which you’ll find at the bottom.
Finding the Trial Cancellation Option
In your account settings, find the ‘Subscription’ area. You’ll see several options there, including one to handle your subscription. Look for the cancellation option for the mobile app. Clicking it will take you to the cancellation page for Philo on the app.
Finalizing the Cancellation
To complete the cancellation, just follow the on-screen instructions. Make sure you confirm your choice to cancel. This step is vital to stop any charges after the trial ends.
Disputes and Refunds: What You Need to Know
Having problems with charges or need to cancel? You’ll likely need to talk to Philo’s customer support. Knowing how to deal with refunds and disputing charges is key to a smooth experience.
Contacting Philo Customer Support
If you have billing issues or need to challenge a charge, Philo’s customer support is there for you. Many subscribers, almost 70%, forget they signed up for subscriptions that renew by themselves. This can cause issues. Getting in touch with Philo’s support team can solve these concerns quickly. Solving refunds and disagreements efficiently makes users much happier. Services that are easier to cancel are rated 25% better.
If charges look wrong, users can usually get it fixed in 3 to 5 business days. Having your subscription ID, when transactions happened, and related emails ready makes things faster.
Potential Refund Scenarios
Knowing when you might get a refund helps manage your subscription well. You might want a refund if there’s a billing mistake, like being charged after you cancel. About 30% of users run into problems like wrong account details leading to disputes. Reporting billing mistakes right away makes getting refunds from Philo more likely.
- Overcharges: When you’re billed more than your subscription fee.
- Billing After Cancellation: Being charged even after you’ve asked to cancel, which may lead to refunds.
- Unauthorized Renewals: When a renewal happens without the user actually requesting it.
The stories of Amy Freed and Demetrio Trujillo show it’s important to deal with these issues fast. They show why it’s vital to have quick solutions. You should get a detailed billing statement in 7 to 10 business days, which helps check your charges.
| Issue | Resolution Timeframe | User Action Required |
|---|---|---|
| Unauthorized Charge | 3-5 Business Days | Contact Philo Customer Support |
| Billing Discrepancies | 7-10 Business Days | Request Detailed Billing Statement |
| Refunds for Overcharges | 3-5 Business Days | Submit Refund Request |
How to Cancel Philo Free Trial on Amazon Devices
Canceling your Philo free trial on Amazon devices is easy. Just follow these steps carefully:
Accessing Your Amazon Account
Start by logging into your Amazon account. Use either a web browser or the Amazon app. Make sure it’s the account your Philo subscription is linked to.
Navigating Subscription Management in Amazon
Once you’re logged in, head to ‘Memberships and Subscriptions’ under your account settings. This section is where you can manage any subscription services you’ve got through Amazon. This includes your Philo subscription.
Next, find Philo in your list of active subscriptions. To move forward with your Philo cancellation, click on ‘Manage Subscription’.
Confirming the Cancellation
On the subscription management page, look for the option to either end your trial or fully cancel the subscription. Make sure to confirm your desire to cancel Philo on Amazon. It’s important to keep an eye on your account for any following charges. This helps you avoid any unexpected costs. Following these steps lets you effectively handle subscriptions Amazon offers, keeping you in charge of your streaming services.
Preventing Future Automatic Renewals
It is vital to stop your subscription from auto-renewing to avoid future charges. Make sure to check your account often. Turn off Philo auto-renewal in your settings to prevent surprise bills.
Disabling Auto-Renewal in Philo Settings
To stop ongoing charges, turn off Philo auto-renewal in your subscription settings. Here are the steps to halt Philo renewals:
- Log into your Philo account through the official website or app.
- Navigate to the ‘Account’ or ‘Settings’ section, depending on the interface.
- Locate the subscription managing options and find the auto-renewal settings.
- Toggle off the auto-renewal option. A confirmation prompt should appear to verify the change.
Monitoring Your Account for Charges
After you disable auto-renewal, keep an eye on Philo charges in your statements. This helps avoid any mistakes in billing or unwanted renewals. Make it a habit to check your billing details often, especially after you cancel.
Alternative Methods to Cancel Philo Trial
Besides online cancellation, Philo offers users alternative methods to cancel their free trial. You can cancel by phone or email, ensuring you have a recorded trail for possible disputes.
Contacting Philo Support via Phone
To cancel your Philo trial over the phone, contact Philo support at 1-855-277-4456. Give them your account details and ask to cancel your free trial. It’s wise to request a confirmation email to make sure your cancellation is noted.
Emailing the Support Team for Cancellation
You can also cancel your Philo trial by emailing their support. Write an email to support@philo.com. Be sure to include your account information and clearly request to end your free trial. Emailing provides a paper trail of your cancellation, handy if problems arise.
| Method | Description | Advantages |
|---|---|---|
| Cancel Philo by Phone | Contacting Philo support directly via their customer service number. | Immediate assistance, verbal confirmation |
| Email Philo Cancellation | Sending an email to Philo’s support team with your cancellation request. | Documented request, easy to track |
Common Issues and Troubleshooting Tips
Canceling your Philo free trial is usually simple. But sometimes, users run into issues. Knowing how to fix these problems can make your life easier.
Resolving Login Issues
Are you having trouble logging into Philo? Here are some ways to fix that:
- Verify Credentials: Make sure you’re using the right username and password. Even a small mistake can cause problems.
- Clear Browser Cache: Clearing your browser’s cache might solve login issues. It gets rid of old data that could cause errors.
- Update the App: Keep your Philo app updated. Out-of-date apps can create issues.
Addressing Technical Errors in the Process
There can be technical glitches when you try to cancel. Here’s what you can do:
- Check Internet Connection: A good internet connection is important. Check yours before you try to cancel.
- Software Glitch: If there’s a glitch, try restarting your device or reinstalling the app.
- Contact Support: Still having trouble? Philo’s customer support can help you.
Reverting to Philo After Cancellation
If you’ve decided to return to Philo after canceling, it’s key to know the process. You should also look into any new terms of service.
Re-subscribing to Philo Services
To get back on Philo, just visit their site and log into your account. Head to the subscription area and pick the plan that fits you best. Keep in mind, there might be new Philo rules. This includes any changes in costs or what shows you can watch.
New Subscription Terms
When you choose to get Philo again, closely look over any new rules. Changes often come from market shifts or new strategies from the company. You might see new prices or different shows and movies available.
| Plan | Cost (Monthly) | Key Features |
|---|---|---|
| Essential | $4.99 |
|
| Premium | $9.99 |
|
| Annual Savings | Approx 17% |
|
If you’re thinking about Philo again, being informed is crucial. Know the new Philo terms. This helps you enjoy your shows more and get the most from the service.
Alternatives to Philo for Streaming Needs
If you are looking for other streaming options besides Philo, there are several choices. Sling TV has 27 of the top 35 cable channels starting at $40 a month. They also offer a 50% discount for the first month to new subscribers. This makes it an affordable way to explore different services. Sling TV is especially good for local channels and sports.
DirecTV Stream is also worth considering. This service offers a free trial. It has a wide range of channels and pricing options. For sports fans, DirecTV Stream has an excellent sports package. However, it’s pricier than Philo.
For those on a budget, Frndly TV is a great pick. It focuses on family-friendly content. Roku Express is another cost-effective choice. For about $20, you get access to 400 free live TV channels and thousands of movies and shows. You can stream from Netflix and Disney+ too. It’s praised for being easy to set up and updates automatically.
Choosing the right streaming service depends on what you value most. Consider channel types, costs, and extra features. While Philo is the cheapest at $25 per month, Sling TV offers more channels, including sports. Think about your viewing needs to find the best alternative to Philo.
FAQs
How do I cancel my Philo free trial?
To cancel your Philo free trial, sign in on the Philo website. Go to the ‘Account’ section, then ‘Subscription Settings’. Click ‘Cancel my subscription’ and confirm to stop future payments.
What is the duration and benefit of Philo’s free trial?
Philo’s free trial is for seven days. It gives full access to its library on supported devices.
What common issues might I face during the free trial?
Users report long commercials and tricky cancellation steps, especially when changing devices. These issues can affect your trial experience.
How can I cancel my Philo subscription online?
First, sign into your Philo account on their website. Go to ‘Account’, select ‘Subscription Settings’, and click ‘Cancel my subscription’. Confirm to stop future charges.
How do I cancel my Philo trial via the mobile app?
Open the Philo app and go to your account under ‘Account’. Go to ‘Subscription’ to find the cancel option. Finish the process to avoid future charges.
What should I do if I need a refund or have billing disputes?
Contact Philo customer support for help. They might offer a refund, especially if there were billing mistakes after you canceled.
How can I cancel my Philo free trial on Amazon devices?
Sign into your Amazon account, go to ‘Memberships and Subscriptions’. Select Philo, go to ‘Manage Subscription’, and end your trial or subscription.
How can I prevent future automatic renewals?
Turn off auto-renewal in your Philo subscription settings to avoid unwanted charges. Check your statements after canceling to ensure there are no wrong charges.
Are there alternative methods for canceling my Philo trial?
You can also cancel your Philo trial by reaching out to their support via phone or email. This way, you have a record of your cancellation, useful for any disputes.
What are some common issues and troubleshooting tips during cancellation?
Issues might include login problems or technical glitches. Clear your browser cache or app data. Also, ensure your app is the latest version for better compatibility.
How do I resubscribe to Philo after cancellation?
You can come back to Philo anytime. Just remember, new terms, like changes in price or offerings, might apply.
What are some alternatives for my streaming needs if I am dissatisfied with Philo?
Look into other services like Sling TV, DirecTV Stream, and Frndly. They provide different content and pricing, which might suit your needs better.
