Call Forwarding on Verizon: Easy Step-by-Step
Call forwarding on Verizon lets you redirect incoming calls to another number easily. This way, you won’t miss important calls whether you’re home, at work, or out. About 70% of businesses use this feature to manage calls during busy times.
Missing calls can mean businesses lose up to 30% of their sales. But with call forwarding, customer happiness goes up. In fact, 75% of customers feel more satisfied when call forwarding helps them reach someone right away. To start call forwarding on Verizon, press *72 and then the number you want to forward calls to. For a conditional setup, use *71 instead, and *73 stops all forwarding.
Verizon doesn’t charge monthly for call forwarding on most plans. However, some older plans might have fees. Remember, forwarding calls uses airtime, and long-distance fees are dropped if your plan allows. You can only forward calls to U.S. numbers. Read on for more on setting up Verizon call forwarding, plus troubleshooting tips.
Verizon Call Forwarding
Verizon call forwarding lets you redirect incoming calls to another number. It’s perfect when your main phone is out of reach. The service includes both immediate and conditional options. These options cover busy signals, unanswered calls, or if your network is down.
Verizon offers four primary call forwarding options:
- Forward all calls outright.
- Forward when the line is busy.
- Forward calls if unanswered after a set number of rings.
- Forward calls when the network is disconnected.
It’s easy to set up call forwarding with Verizon. You can do it through the My Verizon app or on the web. You have control over your call settings. For example, you can choose to have voicemails for forwarded calls if your phone has voicemail service.
Knowing the specific codes is important for call forwarding. Dial *72 to activate it and *71 for conditional forwarding. Make sure to save your settings to apply them.
If you forward all calls, you can pick a reminder ring feature. Remember, there’s a 120-second limit to respond to verification prompts after setting call forwarding.
Other carriers like AT&T, Boost Mobile, and T-Mobile use different codes for call forwarding. AT&T uses *21*, Boost has 72, and T-Mobile uses 21*. But, the idea is the same across all carriers, with just small differences.
Verizon’s call forwarding service helps keep your communication smooth. It lets you manage your calls better, meeting your needs.
What is Verizon Call Forwarding?
Verizon Call Forwarding is a handy feature. It lets users send incoming calls to another number, like a mobile or landline. This means you won’t miss calls, as they go to the number you pick. The instructions for setting it up are easy, helpful for both personal and work needs.
You have two main options: conditional and unconditional forwarding. Use *71 for conditional to select how many rings before forwarding. It ensures only unanswered calls move. For unconditional forwarding, dial *72, and all calls go straight to your chosen number.
Businesses benefit a lot from this feature. About 70% of small businesses say it boosts customer happiness by being more available. It also cuts down on voicemail by up to 40%. This means they can talk to customers right away.
Nearly half of personal users, 47%, use call forwarding to stay on top of calls. Setting it up is quick, taking about 2-3 minutes. Just make sure to enter the forwarding number right. If not, you might get a busy signal, which happens to about 30% of users.
Verizon Call Forwarding offers big advantages. It helps improve service and lowers the time spent managing calls. This lets businesses stay focused on main tasks. Both personal and professional users find *71 and *72 codes very useful for efficiency and ease.
Benefits of Using Call Forwarding on Verizon
Verizon call forwarding offers great benefits for both personal and business use. It makes sure you’re always reachable, no matter where you are. This feature improves your connectivity in various situations.
Enhanced Accessibility
Keeping a constant connection is easy with call forwarding. Verizon’s feature lets you send calls to another number. This means fewer missed calls and better response times.
Even if you’re away or your phone’s battery dies, Verizon keeps you connected. Important calls always find their way to you.
Flexibility for Personal and Business Use
Call forwarding’s benefits aren’t just about being accessible. It brings flexibility for business calls, too. You can reroute calls to other business lines or to team members’ phones. This improves how you interact with clients and makes your business more efficient.
For private use, it helps keep your number a secret but still keeps you within reach. It allows for privacy while ensuring you’re contactable for anything vital. This feature smoothly blends into your life, keeping all communication lines open.
Types of Call Forwarding Services Provided by Verizon
Verizon offers two main call forwarding services to handle your calls well. You can choose between immediate call forwarding and conditional call forwarding. Each type fits different situations and needs.
Immediate Call Forwarding
Immediate call forwarding sends all incoming calls straight to another phone. It’s perfect for those who don’t want to miss calls when they can’t use their main phone. To start, just dial *72 and then the number you want calls sent to. For instance, for forwarding to 123-456-7890, dial *721234567890.
Conditional Call Forwarding
Conditional call forwarding with Verizon offers more control. It lets calls forward based on specific situations. It’s useful for sending calls to another number only if your line is busy or not answered quickly. Set it up by dialing *71 and the number you want calls forwarded to. Verizon makes sure your calls are handled well, even when you’re busy elsewhere.
| Service | Activation Code | Use Case |
|---|---|---|
| Immediate Call Forwarding | *72 | Forwards all incoming calls |
| Conditional Call Forwarding | *71 | Forwards calls based on specific conditions |
Knowing how to use Verizon’s immediate and conditional call forwarding improves your communication. Whether you want all calls forwarded or just under specific conditions, Verizon has you covered.
How to Activate Call Forwarding on Verizon
Want to make sure you don’t miss calls when away from your phone? Activating call forwarding on Verizon can help. You can set it up using your mobile phone or through My Verizon account online.
Using Your Mobile Phone
Starting call forwarding directly from your mobile phone is easy. Just follow these steps:
- Dial *72 followed by the 10-digit number where you want calls sent.
- Hit the call button and listen for a tone that says call forwarding is on.
- To forward only under certain conditions, use *71 followed by the specific condition.
- For more specific conditions:
- *90 forwards your calls if your line is busy.
- *92 does it when you can’t be reached.
To stop call forwarding, just dial *73 and wait for the tone.
Through My Verizon Account
You can also set up call forwarding through your My Verizon account. This method gives you more control:
- Log in to My Verizon from any device.
- Go to the “Call Forwarding” section under “Device Settings.”
- Choose “Manage Call Forwarding” and type in the forwarding number.
- Save your settings to start forwarding your calls.
With this method, changing your settings later is also easy.
| Action | Code | Description |
|---|---|---|
| Activate Call Forwarding | *72 + 10-digit number | Forwards all incoming calls to your chosen number. |
| Conditional Call Forwarding | *71 | Only forwards calls if certain conditions are met. |
| Deactivate Call Forwarding | *73 | Turns off all call forwarding options. |
| Forward When Line is Busy | *90 | Forwards calls if your line is busy. |
| Forward When Unreachable | *92 | Makes sure calls are forwarded when you’re out of reach. |
How to Forward Calls on Verizon
Learning how to forward calls on Verizon is key to not missing important calls. You can easily forward calls to another number, mobile or landline, by using specific codes. Here we show the Verizon call forwarding steps to better manage your calls.
- Pick up the handset and listen for a dial tone.
- To start Basic Call Forwarding, dial *72 and the 10-digit number you want calls sent to. For example, to forward to (123) 456-7890, you would dial *721234567890.
- Listen for the confirmation tone or message. This tells you call forwarding is on.
- Hang up the phone to finish the setup.
For call forwarding in particular situations, Conditional Call Forwarding is also an option:
- Dial *71 to forward calls when your phone is busy or you don’t answer.
- Use *90 for forwarding if your line is busy.
- Dial *92 to forward calls if you don’t answer after some rings.
This process is user-friendly, making it simple to learn how to forward calls on Verizon. It allows you to control where you receive calls. Note, there’s no extra cost with current Verizon plans, but some old plans might charge a fee. Airtime costs apply to forwarded calls. It’s recommended to test the service in different places to confirm good network coverage. For help, contact Verizon customer service at 800-922-0204.
Check the table below for a quick summary of the key Verizon call forwarding steps:
| Forwarding Type | Activation Code | Description |
|---|---|---|
| Basic Call Forwarding | *72 | Forwards every incoming call to the chosen number. |
| Conditional Call Forwarding – Busy | *90 | Forwards calls when the line is busy. |
| Conditional Call Forwarding – No Answer | *71 | Sends calls your way if they are not answered quickly. |
| Conditional Call Forwarding – No Answer Extended | *92 | Forwards calls if they are not picked up after more rings. |
How to Deactivate Call Forwarding on Verizon
Turning off call forwarding on Verizon is easy. There are a couple of methods to do it. Let’s check them out.
Using Your Mobile Phone
To turn off call forwarding with your phone, just dial *73. Wait for a few beeps after dialing. These beeps mean call forwarding is off, and calls will come directly to you again.
Through My Verizon Account
To stop call forwarding via My Verizon, here’s what to do:
- Log into My Verizon.
- Go to “Device” and click on “Manage Call Forwarding.”
- Find the number with call forwarding and turn it off.
Doing this turns off call forwarding. You’re back to your usual call settings. Both methods are fast and help you manage your calls well, making sure you don’t miss anything important.
Verizon Call Forwarding Codes You Need to Know
It’s important to know the Verizon call forwarding codes to manage your calls well. These codes let you turn on or off different options, making your communication better.
For users with Fios Digital Voice, there are 16 special Star Codes. These help with different call forwarding options on Verizon. Here are the key codes:
- Activate Call Forwarding: Dial *72
- Deactivate Call Forwarding: Dial *73
- Call Forwarding Busy Line:
- Activate: *90
- Deactivate: *91
- Call Forwarding Busy Don’t Answer:
- Activate: *92
- Deactivate: *93
- Variable Call Forwarding Busy Line/Don’t Answer:
- Activate: *42
- Deactivate: *43
You can handle these features and more with the Fios Digital Voice Account Manager. It lets you adjust settings easily, through the web or Fios TV.
Also, Verizon uses confirmation tones. After you use a call forwarding activation code like *72, you’ll hear a tone. It tells you the feature is on. Turning it off with *73 works the same way.
Call forwarding is usually free on Verizon. But knowing these Verizon call forwarding codes helps you avoid surprise costs. It’s key to know how to start and stop call forwarding.
Verizon Call Forwarding Setup: Tips and Tricks
Getting Call Forwarding set up on Verizon is easy if you know a few tricks. First, make sure your connection settings are right. This stops problems before they start. To turn on Call Forwarding, press *72 and the phone number you want calls sent to. To turn it off, press *73.
Knowing the right codes for different types of forwarding is key. For example, to set up No Answer/Busy Transfer, press *71 and then the phone number. This means your calls get forwarded if your line is busy or not answered.
It’s smart to update your forwarding numbers often. This helps keep your calls safe from hackers. For instance, a user found out their calls were going to a strange number without them knowing. This could mean someone hacked their forwarding settings.
Always wait for a beep to know Conditional Call Forwarding is on. Usually, calls will be forwarded after three or four rings with this service.
Verizon doesn’t charge monthly for Call Forwarding on most plans. But, some old plans might have fees. Remember, you pay for airtime on forwarded calls. This is true whether the calls go to a landline or a mobile device.
For help or changes without internet, call Verizon Customer Service at 800-922-0204. Following these tips will make your experience with Verizon Call Forwarding better. You’ll stay connected and won’t miss key calls.
Common Issues and Troubleshooting Verizon Call Forwarding
Sometimes, users face problems with Verizon call forwarding. This includes unexecuted forwarding or calls going to the wrong place. These issues are often due to incorrect setup. For example, if you enter the wrong number, calls might just give a busy signal.
To fix these problems, follow these Verizon call forwarding troubleshooting tips:
- Make sure you’re using the right activation code:
- Immediate Call Forwarding: Dial *72 followed by the number you want calls forwarded to.
- Conditional Call Forwarding: Dial *71 followed by the forwarding number for calls that are busy or not answered.
- Deactivation: Dial *73 to turn off call forwarding.
- Double-check the forwarding number is correct.
- Look at how many rings before a call forwards; it’s usually between three and four rings.
- Ensure your network signal is strong; a weak signal can mess up call forwarding.
- Try turning call forwarding off and back on to reset it.
If you’re still having trouble, calling Verizon Customer Service at 800-922-0204 is a smart move. They can help with tougher Verizon call forwarding issues.
Good troubleshooting of Verizon call forwarding keeps your communication smooth. It helps you avoid missing calls or having connectivity issues.
International Call Forwarding Limitations
Verizon’s Call Forwarding service has limits we must know. A key limit is that it doesn’t offer international call forwarding. This means the focus is on calls within the United States only.
Trying to forward calls internationally? Keep in mind Verizon’s rules. Forwarded calls can have local or toll charges. Also, if a line blocks toll calls, you can’t forward to those numbers. This makes it hard to call international numbers.
It’s also key to know some features aren’t available everywhere. For example, Call Forwarding Busy Line/Don’t Answer and Blocking Anonymous Calls don’t work in some states. This might make forwarding calls internationally even harder.
Verizon mainly supports domestic calls because of these limits and charges. When planning how to manage calls, remember these limits. For a better experience, you can control these settings on your mobile or through My Verizon online.
Cost and Billing for Verizon Call Forwarding
Verizon offers Call Forwarding in many service plans without extra costs. But, remember, forwarded calls might use your plan minutes, affecting your usage. Always check the call forwarding billing details for your Verizon account to use your plan best.
Setting up call forwarding on Verizon could cost $12.99, depending on your account. Meanwhile, services like Community Phone have similar features from $29 a month. This could save you money, depending on what you need from Verizon. It’s key to compare these options carefully.
The basic home phone plan by Verizon is $35 a month, including call forwarding. However, if you cancel this plan, you’ll lose the call forwarding feature. Also, Verizon’s Call Filter Plus service can add to your costs. It’s $2.99 monthly per line or $7.99 for multiple lines. Make sure to go over your service plan details to manage expenses well.
FAQs
How can I activate Call Forwarding on Verizon?
To activate Call Forwarding on Verizon, just dial *72. Then, enter the phone number you wish your calls to go to. You can also set it up through your My Verizon online account.
What are the differences between Immediate and Conditional Call Forwarding on Verizon?
Immediate Call Forwarding sends all your calls straight to another number. Your phone won’t even ring. On the other hand, Conditional Call Forwarding only forwards calls if certain conditions are met. For example, if you don’t answer or your line is busy.
How do I deactivate call forwarding on Verizon?
To turn off call forwarding, dial *73 from your mobile phone. Or, you can stop it through your My Verizon account online.
Are there any limitations to Verizon Call Forwarding?
Yes, there’s a big limitation with Verizon’s Call Forwarding. You cannot forward calls to international numbers. The service only works for domestic U.S. numbers.
What should I do if Call Forwarding on Verizon is not working correctly?
If Call Forwarding isn’t working right, double-check your settings first. Make sure the number you’re forwarding to is correct. If you still have trouble, it’s time to call Verizon customer support for help.
What are the costs associated with Verizon Call Forwarding?
Verizon Call Forwarding usually doesn’t cost extra; it’s part of your plan. But, be careful—forwarded calls use up your plan’s minutes. Check your plan details to avoid unexpected charges.
What are the codes for Call Forwarding on Verizon?
For Verizon Call Forwarding, the main codes are *72 to start and *73 to stop. Depending on what you need, there may be other codes for different forwarding options.
