Is Verizon WiFi Good? Unbiased Review & Ratings
Verizon’s 5G Home Internet service shines with its reliability. It offers fast download speeds up to 1 Gbps, depending on your plan. This service started in 2018 and now reaches about 40 million U.S. homes. It’s rated 8.5/10 by Michael Saves.
The service is known for no data caps and no yearly contracts. Its prices start at $35/month with Auto Pay, fitting different budgets. This makes Verizon an accessible option for many.
Verizon really focuses on making customers happy. They offer a 30-Day Satisfaction Guarantee. Plus, they help with up to $500 for early termination fees from other providers. According to tests, download speeds average at 198.2 Mbps. Verizon’s 5G Home also keeps a stable performance, with speeds over 300 Mbps noted.
Verizon WiFi offers steady internet without installation fees or data limits. Its mix of speed, reliability, and value makes it a strong choice in the internet market. Customers often give positive feedback, rating it 3.7/5 overall. They especially praise its reliability and speed. If you’re looking for a new internet service, consider Verizon 5G Home Internet’s growing reach and strong features.
Overview of Verizon WiFi Service
Verizon has a powerful option for home internet with its 5G Home Internet. They use their Ultra Wideband network to make high-speed internet easy to get, especially in cities. Verizon’s plans are simple and clear, with no contracts. This helps make high-speed internet more available to people.
Here’s a closer look at how Verizon performs with various plans and technologies:
| Service Type | Speed Tier | Download Speed | Upload Speed | Latency |
|---|---|---|---|---|
| Verizon Fios | 50/50 Mbps | 58.31 Mbps | 62.24 Mbps | 9.07 ms |
| Verizon Fios | 100/100 Mbps | 112.28 Mbps | 114.77 Mbps | 9.92 ms |
| High-Speed Internet (DSL) | 7.1-15 Mbps | 11.32 Mbps | N/A | N/A |
| Verizon 5G Home Internet | Up to 100 Mbps | 50-85 Mbps | 5-10 Mbps | N/A |
| Verizon 5G Home Plus | Up to 1 Gig | 300-1000 Mbps | 25-75 Mbps | N/A |
The Verizon 5G Home Internet plans are great for fast internet, perfect for city living. Thanks to Verizon’s strong network, users get stable service. With high upload and download speeds and low latency, Verizon wireless internet is ideal for home or business.
Verizon WiFi Plans and Pricing
Verizon has a range of WiFi plans, from basic to ultra-fast speeds. They offer the 5G Home Plan and the 5G Home Plus Plan. Each plan suits different needs with good prices and features.
5G Home Plan
The 5G Home Plan is great for fast internet at a fair price. It’s $50 per month for speeds up to 300 Mbps. If you combine it with certain 5G mobile plans, it’s only $35 a month.
This deal is perfect for families needing good internet.
| Plan | Monthly Cost | Download Speed |
|---|---|---|
| 5G Home Plan | $50.00 | Up to 300 Mbps |
| With Select 5G Mobile Plans | $35.00 | Up to 300 Mbps |
This plan has no contract needed. This is great for those who don’t want to commit for a long time. It means you can get great service without a binding contract.
5G Home Plus Plan
If you need more speed, the 5G Home Plus Plan is for you. It costs $70 per month for speeds up to 1000 Mbps. This is perfect for families that use a lot of data, have many devices, and do things like stream, play games, or work from home.
| Plan | Monthly Cost | Download Speed |
|---|---|---|
| 5G Home Plus Plan | $70.00 | Up to 1000 Mbps |
| With Select 5G Mobile Plans | $45.00 | Up to 1000 Mbps |
Bundling this plan with certain mobile plans drops the price to $45 a month. Both plans come with unlimited data and don’t have equipment fees. This adds great value to Verizon’s WiFi plans.
Like the earlier plan, this too doesn’t require a long-term contract. It lets customers enjoy fast internet without being tied down. Verizon makes sure its 5G pricing is attractive. It aims to provide a great internet experience to many users.
Verizon WiFi Speed and Performance
Verizon WiFi offers fast internet for many online activities. It has great download and upload speeds. These speeds are key for watching 4K videos, gaming online, and downloading large files.
Download Speeds
Verizon WiFi has download speeds from 400 to 500 Mbps. Sometimes, it reaches nearly 1 Gbps on the 5G Home Plus Plan. This is enough for using a lot of bandwidth without issues.
Upload Speeds
Upload speeds are also strong, averaging 200 to 300 Mbps. Sometimes, they go over 400 Mbps. For video calls, online backups, or sending big files, Verizon WiFi is a top choice.
Latency and Connection Stability
Some users report occasional drops in their connection. These drops happen 3-5 times a day. This can interrupt important online meetings.
Fixing these issues might involve changing from LTE to UWB. Or adjusting router channels from 5 GHz to 2.4 GHz for better stability. Speeds can then reach up to 10 Mbps. These problems are not common but show some users might have reliability issues.
| Provider | Plan | Download Speed | Upload Speed | Monthly Cost |
|---|---|---|---|---|
| Verizon | 5G Home Plus | Up to 1 Gbps | Up to 400 Mbps | $35 |
| Xfinity | Basic Plan | 100 Mbps | 100 Mbps | $40 |
Verizon WiFi provides fast internet that many look for. Still, fixing the occasional connection drops could make it even better. A more stable connection would improve the experience across different devices and uses.
Verizon WiFi Coverage and Availability
Verizon’s WiFi coverage and availability is key for those interested to know about their network.
Urban Areas
Verizon WiFi is mostly found in cities, thanks to their strong infrastructure. In big cities like Los Angeles, New York, and Chicago, the coverage is impressive. This results in strong, reliable connections for users.
has 5G Ultra Wideband in many cities. This means ultra-fast internet speeds are available.
Rural Areas
Verizon is improving WiFi in rural areas, but it’s still behind cities. As the network grows, rural users get better WiFi. Expanding rural coverage is important to Verizon.
Checking Service Availability
It’s easy to check if you can get Verizon WiFi. Go to Verizon’s website and look at the 5G coverage map. After entering your address, you’ll see if Verizon WiFi is available to you. It shows service details and network quality at your place.
| Location | Coverage Type | Service |
|---|---|---|
| Urban Areas | 5G Ultra Wideband | High-Speed, Reliable WiFi |
| Rural Areas | 4G LTE & Emerging 5G | Improving Performance |
Verizon WiFi Installation and Setup Process
Setting up Verizon WiFi is easy and user-friendly. You can get everything set up quick, making it simple to start enjoying your services.
Equipment Needed
You’ll need a few things to get started:
- Router and power adapter
- Ethernet cables
- Optical Network Terminal (ONT), if available
- My Verizon app for guided setup instructions
You can get all the gear you need by mail or at a Verizon Fios store. This makes it easy for you to choose what works best.
Step-by-Step Installation Guide
- Sign into My Verizon: Get your setup instructions through the My Verizon app when your equipment gets there.
- Connect the ONT: First, hook up your Optical Network Terminal (ONT) if you have one. Make sure it passes Verizon’s check.
- Set Up the Router: Plug in your router and connect it to the ONT or an Ethernet port.
- Follow the Verizon Setup Guide: Finish the setup by following the steps in the My Verizon app.
Troubleshooting Common Issues
Setting up can sometimes bring up problems. Here are some common ones and how to fix them:
- Intermittent Connectivity: Make sure all cables are plugged in right. Restart the router if you need to. Check the app for more steps.
- Equipment Compatibility: Check if your devices work with Verizon’s service, especially if they’re old.
- Technical Support: Verizon’s tech support is here 24/7 to help solve any problem.
If you need more wiring, consider professional installation. Whether you’re eligible and how well it works depends on your equipment and where you live. Typically, setting everything up takes 4 to 6 hours.
| Aspect | Details |
|---|---|
| Eligibility Check | Presence of ONT and passing of equipment tests |
| Professional Installation | Optional for more complex setups, taking around 4-6 hours |
| Customer Flexibility | Option to mail or pick up equipment, with easy setup steps in My Verizon app |
| Technical Support | Available 24/7 to assist with installation or troubleshooting |
Pros and Cons of Verizon WiFi
It’s important to weigh the advantages of Verizon WiFi against its drawbacks for a fair view. The service has significant benefits but also some limitations.
Pros
- No data caps: Users can enjoy unlimited internet without the worry of hitting a data limit.
- Lack of mandatory contracts: Verizon doesn’t force customers into long-term agreements, giving them freedom.
- Comprehensive urban coverage: In cities, Verizon’s 4G LTE and 5G networks cover a lot of ground.
- Competitive speeds: With plans like 5G Home Plus, users can see speeds up to 1,000 Mbps.
- Price-lock guarantee: New subscribers don’t have to worry about price hikes for 2 to 4 years, depending on their plan.
- High customer ratings: With a score of 77 out of 100 in the 2023 ACSI, Verizon Fios is well-liked by its users.
- Free equipment rental: Users won’t pay extra for essential equipment, making billing simpler.
Cons
- Variable speeds: Speeds can change a lot, especially where the network is busy.
- Limited rural coverage: Verizon struggles to provide good coverage in country areas.
- Prioritization issues: During busy times, mobile users might get a better service than home users, impacting speed.
- Installation fee: There’s a one-time $99 fee for Verizon Fios installation, but it’s waived for the Fios 1 Gig plan.
- Limited service availability: Fios is only in 8 states and Washington, DC. This limits who can use it.
Knowing the up and down sides of Verizon WiFi helps people choose their internet service wisely.
Is Verizon WiFi Good?
When looking into Verizon WiFi’s quality, a few things matter. It all depends on what the user wants and where they use it. Verizon attracts users with fast speeds and simple prices.
The reliability of Verizon’s internet service is key. Its Fios plans use a 100% fiber-optic network. This gives quick download and upload times. For instance, Fios 1 Gig has up to 940 Mbps download speed at $90 a month. It shows a good balance of cost and speed.
Verizon’s 5G Home Internet is now in over 2,700 cities. Its LTE Home Internet also reaches less served areas. Verizon is working hard to extend its coverage. This means reliable internet in many places.
Verizon also offers great discounts and benefits. For example, if you have an unlimited mobile plan with 5G Ultra Wideband, you can get $25 off monthly. This is for the 5G Home Plus or LTE Home Plus plans.
In conclusion, how good Verizon WiFi is depends on personal needs and situations. Verizon has many choices, like fast Fios Internet and broad 5G and LTE services. This makes them a top choice in the market.
Verizon WiFi Customer Reviews and Ratings
Verizon WiFi receives mixed reviews from users. Many love its reliable speeds and strong customer service. Users also like its clear billing and no hidden fees. But, some customers face issues with connection, especially in crowded or remote places.
Verizon’s 5G Home Internet has a 7.2 out of 10 rating. It gained 16% more 5G Home Internet users last year, now over 4.2 million. This service is in over 900 cities as of January 2022. The basic plan offers speeds from 50 to 300 Mbps for downloads, and up to 20 Mbps for uploads. The Premium plan boosts download speeds to 85 to 1,000 Mbps, and uploads to 50 to 75 Mbps. People generally find download speeds ranging from 50 to 85 Mbps in the standard plan, increasing to 85 to 250 Mbps for the premium one.
Feedback varies greatly. One user reported very low speeds of 0.054 Mbps over two months. Another saw fluctuating speeds from 1 to 5 Mbps, despite good initial speeds. On a brighter note, one customer enjoyed over 200 Mbps speeds post-installation. Another saw speeds of 126.7 Mbps for downloads and 5.93 Mbps for uploads. Yet another user achieved speeds up to 300 Mbps and 60 Mbps for uploads and downloads.
On customer service, Verizon gets a 3.3 out of 5 average. Some customers noted problems like confusion and receiving multiple routers by mistake. Despite these issues, many appreciate Verizon’s straightforward billing and competitive prices. One customer talked about switching from another ISP due to loading delays, which got better with Verizon. They chose Verizon’s 5G service for $25 a month, though they sometimes faced buffering.
Average reliability scores stand at 2.8 out of 5. One user praised the service for working great on a large farm in Dayton, OH, with no lagging. Yet, others talked about daily internet dropouts, needing to tether to a mobile phone for work. Some were concerned about not getting the speeds advertised, even when close to a tower.
In sum, most users like Verizon WiFi for its speed and customer service. Yet, some areas face issues with connectivity.
Comparing Verizon WiFi with Competitors
When looking at Verizon WiFi versus big names like T-Mobile and AT&T, Verizon stands out. It’s especially true for speed and 5G Home Internet coverage. Verizon’s 5G network covers a large part of the U.S. This makes it a strong choice for people in cities and suburbs who need dependable internet.
Verizon Fios serves over 15 million users, while AT&T Fiber reaches above 27.8 million places. Verizon might cover fewer states, but its prices are competitive. For example, the Verizon Fios 300 plan costs $50. This is cheaper than AT&T’s similar plan, which is $55. However, AT&T covers more states (21) than Verizon’s eight northeastern ones.
Customer happiness is also worth noting when comparing Verizon with T-Mobile and AT&T. Verizon Fios got a 77 out of 100 by the American Customer Satisfaction Index. AT&T Fiber is actually ahead in customer satisfaction. But Verizon Fios offers good value at just under 12 cents per Mbps. Verizon’s quick roll-out of 5G also sets it ahead. It shows Verizon is keen on delivering cutting-edge solutions by growing fast.
FAQs
How is Verizon WiFi’s speed and performance?
Verizon WiFi, especially with its 5G Home Internet, provides fast speeds for both downloading and uploading. These speeds support activities like streaming, gaming, and large downloads well. Depending on your plan, speeds can reach up to gigabit levels with the Home Plus plan.
However, these speeds might change due to network congestion or distance from 5G towers.
What plans and pricing does Verizon WiFi offer?
Verizon has two main 5G Home Internet plans. The basic 5G Home plan offers speeds up to 300 Mbps for a month. The Home Plus plan gives you speeds up to 1000 Mbps for a month.
Both plans come with unlimited data, no equipment fees, and discounts for mobile users and paperless billing.
What is the coverage and availability of Verizon WiFi?
Verizon’s 5G Home Internet mainly serves cities where it’s well established. Coverage is expanding in rural areas but still lags behind urban coverage. You can check if service is available at your location on Verizon’s website.
What are the pros and cons of Verizon WiFi?
Advantages of Verizon WiFi include no data limits, no required contracts, and good coverage in cities. However, there are some downsides.
These include variable internet speeds, less coverage in rural areas, and potential prioritization issues during busy times.
How does Verizon WiFi compare with competitors?
Verizon 5G Home Internet competes well with services from T-Mobile and AT&T, especially in speed and reach. While AT&T might have faster speeds in some areas due to fiber-optic service, Verizon’s competitive prices and broad 5G network make it a strong option for many.
How do customer reviews rate Verizon WiFi?
Most customers have positive things to say about Verizon WiFi, highlighting its consistent speeds and strong customer service. They value the clear billing and lack of hidden fees.
Some, however, mention occasional issues with connectivity in busy or remote areas.
What is involved in the installation and setup process for Verizon WiFi?
Setting up Verizon 5G Home Internet is easy. Everything you need is sent to you, along with simple instructions for quick setup. You generally won’t need anyone’s help to get started. Plus, Verizon offers easy solutions for any common connection problems.
